Privacy

Effective Date: November 4, 2026

THE GYM, LLC is committed to protecting the privacy of our members and website visitors. Protecting your private information is our priority. This Privacy Policy applies to THE GYM and gettothegym.com and describes our practices regarding the collection, use, disclosure, and protection of information through our website and related services.

For details about the specific cookies used on this website and to manage your choices, see our Cookie Policy & Opt-Out Preferences.

Collection of Your Personal Information

We collect personal information that you voluntarily provide to us when you use certain products, services, forms, or features available through the website or our fitness club. Depending on how you interact with us, this may include your:

  • First and last name
  • Email address
  • Phone number
  • Membership, class, training, and program details
  • Payment and transaction information (processed by Stripe, as described below)
  • Any other information you choose to include in forms or messages you send us

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical and usage information, including IP address, browser and device information, pages visited, referring website or source, approximate geographic location, interactions with the website, and cookie or similar technology identifiers.

With your consent, we may also use analytics tools that record how visitors interact with website pages (such as clicks, scrolling, and pages viewed) to help us identify and fix usability problems. These tools are not used to capture payment card information.

We use this information to operate and secure the website, understand website usage, measure advertising and marketing performance, and improve our services.

Use of Your Personal Information

THE GYM collects and uses your personal information to:

  • Operate our website and deliver the services you have requested
  • Respond to inquiries and follow up on trial, membership, class, and training requests
  • Manage memberships, bookings, and payments
  • Inform you of other products or services that may be of interest to you, where permitted by applicable law
  • Protect the website from spam, fraud, and security threats
  • Comply with legal obligations

Sharing Information with Third Parties

THE GYM does not sell, rent, or lease its customer lists to third parties, and does not sell personal information for money.

THE GYM may share information with service providers that assist us in operating our website and business, managing leads and memberships, analyzing website usage, communicating with customers, providing customer support, processing transactions, and delivering other services on our behalf. These providers may process information in accordance with their agreements with us and applicable law.

Where you allow advertising or analytics cookies, information about your use of our website may be shared with advertising and analytics partners. Under some state privacy laws, including New Jersey's, this may be considered a "sale" or "sharing" of personal information or "targeted advertising." You can opt out at any time as described in the Your Privacy Rights section below.

We may also disclose information when required by law, to protect the rights, property, or safety of THE GYM, our members, or others, or in connection with a merger, sale, or reorganization of our business.

Payment Processing

Certain website features may allow payments or purchases. When those features are used, payment processing is handled by Stripe. THE GYM does not directly store credit card information submitted through Stripe. Stripe's processing of payment information is governed by its own privacy and security practices.

Cookies

This website uses cookies and similar technologies to improve website functionality, understand how visitors use our website, and enhance the user experience.

When required by applicable law, visitors will be presented with a cookie consent banner and may choose whether to allow certain categories of cookies and tracking technologies. Essential cookies necessary for the operation of the website may be used without consent where permitted by law.

We may use cookies and similar technologies for the following purposes:

  • To enable website functionality and security
  • To remember visitor preferences
  • To analyze website traffic and usage patterns
  • To improve website performance and user experience
  • To measure advertising and marketing performance
  • To support embedded third-party content and services

In addition to our own cookies, we may use third-party services that place cookies or collect information through similar technologies. These services may include analytics providers, embedded social media content, maps, forms, scheduling tools, and other website functionality providers.

Visitors may manage their cookie preferences through the cookie consent tools provided on the website, on our Cookie Policy & Opt-Out Preferences page, and through their browser settings.

Embedded Content and Third-Party Services

This website may include content, tools, and services provided by third parties, including but not limited to embedded social media content, online forms, maps, videos, analytics tools, and other website functionality.

Examples of third-party services and technologies that may be used on this website include Google Analytics, Google advertising and conversion technologies, Google reCAPTCHA, Google Maps, Google Fonts, Instagram, Vimeo, Typeform, and other service providers that help us operate, secure, analyze, advertise, and improve our website. For additional information about cookies, tracking technologies, their purposes, and available choices, please review our Cookie Policy and Manage Consent tools.

Embedded content and third-party services may collect information about your interaction with the content, including your IP address, browser information, device information, pages visited, and other technical information. These services may also use cookies and similar technologies in accordance with their own privacy policies.

Your interaction with embedded content or third-party services is governed by the privacy policies and terms of those providers. We encourage visitors to review the privacy practices of any third-party service they interact with through our website.

Where required by applicable law, certain third-party services and non-essential cookies will only be activated after the appropriate consent has been provided through our cookie preference tools.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Retention of Your Personal Information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining membership and business records, and meeting legal, tax, and accounting requirements. When information is no longer needed, we delete it or de-identify it. Cookie durations are listed on our Cookie Policy page.

Security of Your Personal Information

The website uses SSL/TLS encryption to help protect information transmitted between visitors and the website. We also use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. Information about minors who participate in our programs is provided by a parent or guardian. If you believe a child has provided us with personal information through our website, please contact us and we will delete it.

E-mail Communications

From time to time, THE GYM may contact you by email to provide information related to our services, announcements, confirmations, promotional offers, surveys, and other communications.

We may use information about engagement with our communications, such as email opens or link clicks, to understand and improve the effectiveness of our communications.

You may opt out of marketing or promotional emails at any time by clicking the "unsubscribe" link included in those communications. You may still receive non-marketing communications when necessary to provide services you have requested or to communicate important information related to your relationship with THE GYM.

Your Privacy Rights

Depending on where you live, including New Jersey, you may have the right to:

  • Confirm whether we process your personal information and access a copy of it, in a portable format where feasible
  • Correct inaccurate personal information
  • Delete your personal information
  • Opt out of the sale of personal information, targeted advertising, and certain profiling
  • Withdraw any consent you have previously given

How to make a request. You can submit a request using the form on our Cookie Policy & Opt-Out Preferences page, by emailing customerservice@gettothegym.com, or by calling (201) 567-9399. To protect your information, we may need to verify your identity before completing your request. You may also use an authorized agent to submit a request on your behalf. We will respond within 45 days. If we need more time, we will let you know, and we may extend this by up to an additional 45 days where permitted by law. We will not discriminate against you for exercising your privacy rights.

Opting out of cookies and targeted advertising. You can change your cookie choices at any time using the Manage Consent button on our website or on our Cookie Policy & Opt-Out Preferences page.

Appeals. If we decline to take action on your request, you may appeal our decision by emailing customerservice@gettothegym.com with the subject line "Privacy Appeal." We will respond to your appeal within 45 days. If you are not satisfied with the outcome, you may contact your state Attorney General. New Jersey residents may contact the New Jersey Division of Consumer Affairs.

Changes to this Privacy Policy

THE GYM reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. When we make material changes, we will update the effective date of this Privacy Policy and provide additional notice where required by applicable law.

Contact Information

THE GYM welcomes your questions or comments regarding this Privacy Policy. If you believe that THE GYM has not adhered to this Privacy Policy, please contact us.

Phone: (201) 567-9399
Address: 20 Nordhoff Pl, Englewood, NJ 07631
Email: customerservice@gettothegym.com